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Payment Policies

Full payment is due upon receipt of services.  

Our calling area is centered around North/Northwest and Downtown Raleigh areas. Email or call us if you are unsure if you are in our calling area. Our normal house call fee is $39 and our exams are $55.  In some cases we will provide services farther out for an extended house call fee.

Pet House Calls accepts personal checks, cash and credit cards (MasterCard & Visa) via our website. 

Insurance For Your Pets

Another popular option for your family and pet is insurance coverage. We are not affiliated with any insurance companies, but VPI, Trupanion and ASPCA are recommended. Any feedback on insurance companies from our clients is welcome!

Online Payment

Looking to pay your PHC invoice online? On the right hand side of the page, click 'Click to Pay'.  Enter the amount due from you invoice and submit, then you can enter your credit card details!

We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:
128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions. Industry leading encryption hardware and software methods and security protocols to protect customer information. Compliance with the Payment Card Industry Data Security Standard (PCI DSS). For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy .

PetHouseCalls.net is registered with the Authorize.Net Verified Merchant Seal program

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